Privacy Policy

Last Updated: October 13, 2025

Introduction

Seraphim Removals ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, seraphimremovals.co.za, and interact with our services, including our use of Google Ads for advertising purposes.

Information We Collect

We may collect the following types of information:

  • Personal Information: When you submit a quote request or contact us, we may collect your name, email address, phone number, and details about your moving needs.
  • Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on the site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site performance, and deliver personalized advertisements through Google Ads.

Use of Google Ads

We use Google Ads to promote our services. This involves:

  • Personalized Advertising: Google Ads may use cookies and similar technologies to display relevant ads based on your browsing behavior and interests. This may include remarketing, where ads are shown to you based on your previous visits to our website.
  • Data Sharing with Google: We may share certain usage data with Google to optimize our ad campaigns. This data is anonymized and does not include personally identifiable information unless you explicitly provide it (e.g., through a form).
  • Opting Out: You can opt out of personalized advertising by adjusting your settings in your Google Account or visiting the Google Ads Settings. You can also manage cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

  • Process and respond to your quote requests and inquiries.
  • Improve our website and services.
  • Deliver personalized advertisements through Google Ads.
  • Analyze website usage and performance.
  • Comply with legal obligations.

Disclosure of Information

We may share your information with:

  • Service Providers: Third-party providers, such as Google Ads, that assist with advertising, analytics, or website hosting.
  • Legal Authorities: If required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You can:

  • Opt out of personalized ads through Google Ads Settings.
  • Disable cookies in your browser settings, though this may affect website functionality.
  • Contact us to request access, correction, or deletion of your personal information.

Third-Party Links

Our website may contain links to third-party sites, such as Google Ads or social media platforms. We are not responsible for the privacy practices of these sites. Please review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: